10 Best Customer Support Practices for Startups

Learn about the best practices for Customer Support (“CX”) from Zendesk in a survey of 4,400 early-stage startups from around the worldJoin us for a casual session with Fernanda Baker, Startup Partnerships Manager at Zendesk, as she shares learnings from analyzing CX trends of more than 4,000 early-stage companies!Zendesk talked with 4,400 early-stage startups from […]

Santa Cruz SBDC Webinar: Business Model Canvas

Event Details If you have an idea for a business but are not sure where to get started or you’ve already started making money and don’t feel you know the big picture, you can learn to put a quick business plan together on One.Sheet.of.Paper! In this class, we will give you a framework called the […]

SBDC Webinar: mandatory Training for Employers Participating in Monterey WDB September Virtual Job Fair

MANDATORY TRAINING FOR EMPLOYERS PARTICIPATING IN MONTEREY WDB SEPTEMBER VIRTUAL JOB FAIR Wednesday, September 8, 2021 - 10:30am to 11:30am Price: FREE Interested in being part of the Monterey County Workforce Development Board September 15 Virtual Job Fair?  10AM-1PM Participation in this event is free to your business and only requires that you follow the FIRST step below. Registration […]

Programa Empresari@

Empresari@ es un programa de educación empresarial¿Tiene una idea de negocio que le gustaría desarrollar? ¿Quiere desarrollar un plan para su negocio existente? Entonces el programa Empresari@ es para ti! Empresari@ es un programa de educación empresarial que le ofrece: 13 sesiones virtuales de capacitación de planificación, comercialización y administración de un negocio Asistencia en […]

SBDC Santa Cruz Webinar: How to Determine Exempt vs. Non-Exempt Employees

Event Details As an employer, it is your responsibility to classify your workers correctly for legal and tax reasons. This class is designed to help businesses make determinations on whether or not employees are exempt or non-exempt employees. Benjamin Slade will provide insights and the framework on how to determine their Fair Labor Standards Act […]